The South Australian Road Transport Association (SARTA) has launched a broadside at an increasing incidence of overzealous clients in the supply chain, in what it deems an unintended consequence of last year’s chain of responsibility (COR) reforms. The growing COR compliance and consultancy space is leading to some clients becoming increasingly intrusive in the operations of a transport outfit, SARTA notes, which is actually counterproductive as it “only serves to increase their own legal liabilities”. In a no-holds-barred statement, the association points its finger at “ill-informed and/or scared customers”, who “are really only interested in covering their legal backsides, demanding ridiculous levels of reporting from their transport providers as well as absurd, unnecessary levels of intervention and access”.